CIRA POLICIES, RULES, AND PROCEDURES GENERAL REGISTRATION RULES Version 3.5 POLICIES, RULES, AND PROCEDURES FOR NEW DOMAIN NAME REGISTRATIONS, RENEWALS, TRANSFERS AND MODIFICATIONS OF DOMAIN NAME REGISTRATIONS AND OTHER TRANSACTIONS CONCERNING DOMAIN NAME REGISTRATIONS 1. Application of Rules and Procedures 2. Registration of Domain Names 3. Admissible Domain Names 4. Registration and Upgrade of Sub-Domain Names 5. Validation and Processing of Transaction Requests 6. Re-Issuance of User Account and Password 7. Confirmation of Registration Information 8. Modification of Registration Information 9. Change of Registrar 10. Renewal of Registration 11. Transfer of Registration 12. Suspension of Registration 13. Cancellation of Registration 14. General 1. APPLICATION OF RULES AND PROCEDURES 1.1 Registrations and Other Transactions. The following policies, rules, and procedures apply to new Domain Name (as defined in the Registrant Agreement and hereafter the “Domain Name”) registrations. They also apply to the renewal, transfer, modification, suspension and cancellation of a Domain Name Registration that is registered in the CIRA Registry (a “Registration”) and to other transactions with respect to Registrations and CIRA membership (including the procedure for changing Registrars, confirming registrant information, providing the Registrar with authority to change critical information, and issuing to registrants of the CIRA Registry (“Registrants”) a replacement User Account and Private Password. In this document as well as any other of the Registry PRP as defined below, “CIRA Certified Registrar”, “CIRA certified registrar” or “Registrar” and similar expressions means a Person who has been certified or re-certified to act as a registrar of the Registry in accordance with the Registrar Agreement with CIRA. (amended 2003-06-05) (a) (deleted 2003-06-05) (b) (deleted 2003-06-05) 1.2 UBC Registrations. On December 1, 2000, CIRA took over the control and operation of the .ca registry from the University of British Columbia (the “UBC Registry”). Each registrant in the UBC Registry who became a registrant prior to November 8, 2000 (a “UBC Registrant”) was required to apply to CIRA, through a CIRA Certified Registrar, for a registration in the CIRA registry of its Domain Name or subdomain name registered, whether provisionally or otherwise, in the UBC Registry prior to November 8, 2000 and in accordance with the policies, rules and procedures of the UBC Registry (“UBC Registration”). UBC continued to maintain all UBC Registrations in the UBC Registry until November 30, 2000. Any UBC Registrant who transferred his/her/its UBC Registrations to CIRA on or before November 8, 2000 (the “Transferred UBC Registrant”), is deemed to satisfy the Canadian Presence Requirements for Registrants until the Transferred UBC Registrant no longer exists, for whatever reason, or transfers the UBC Registration to another Person. (amended 2003-06-05) 1.3 (deleted 2003-06-05) 2. REGISTRATION OF DOMAIN NAMES A person wishing to register a Domain Name and a person wishing to apply to become a Registrant without a Domain Name, in accordance with these policies, rules, and procedures (an “Applicant”), must comply with the following: (amended 2003-06-05) 2.1 Canadian Presence Requirements. After public consultation, CIRA has determined that the .ca domain space should be developed as a key public resource for the social and economic benefit of all Canadians. Accordingly, Applicants must meet certain Canadian Presence Requirements. (amended 2003-06-05) While the Canadian Presence Requirements for Registrants set out below still require a connection to Canada, they will enable a much broader group of persons to register a .ca domain name than under the policies and rules of the UBC Registry. (amended 2003-06-05) CIRA is committed to reviewing these Canadian Presence Requirements from time to time in order to ensure they remain in the best interests of Canadians and the CIRA Registry. Only the following individuals and entities will be permitted to apply to CIRA (through a CIRA Certified Registrar) for the registration of, and to hold and maintain the registration of, a .ca domain name: (amended 2003-06-05) (a) Canadian citizen. A Canadian citizen of the age of majority under the laws of the province or territory in Canada in which he or she resides or last resided; (b) Permanent resident. A permanent resident as defined in the Immigration and Refugee Protection Act, (Canada) S.C. 2001, c. 27, as amended from time to time, who is ordinarily resident in Canada (as defined below) and of the age of majority under the laws of the province or territory in Canada in which he or she resides or last resided; (amended 2003-06-05) (c) Legal representative. An executor, administrator or other legal representative of a Person listed in paragraph (a) and (b) above; (d) Corporation. A corporation under the laws of Canada or any province or territory of Canada; (e) Trust. A trust established and subsisting under the laws of a province or territory of Canada, more than sixty-six and two thirds percent (66 2/3%) of whose trustees meet one of the conditions set out in paragraphs (a) to (d) above; (amended 2003-06-05) (f) Partnership. A partnership, more than sixty-six and two thirds percent (66 2/3%)of whose partners meet one of the conditions set out in paragraphs (a) to (e) above, which is registered as a partnership under the laws of any province or territory of Canada; (amended 2003-06-05) (g) Association. An unincorporated organization, association or club: (i) at least eighty percent (80%) of whose members: (A) are ordinarily resident in Canada (if such members are individuals); or (B) meet one of the conditions set out in paragraphs (a) to (f) above (if such members are not individuals); and (amended 2003-06-05) (ii) at least eighty percent (80%) of whose directors, officers, employees, managers, administrators or other representatives are ordinarily resident in Canada; (amended 2003-06-05) (h) Trade union. A trade union which is recognized by a labour board under the laws of Canada or any province or territory of Canada and which has its head office in Canada; (i) Political party. A political party registered under a relevant electoral law of Canada or any province or territory of Canada; (j) Educational institution. Any of the following: (i) a university or college which is located in Canada and which is authorized or recognized as a university or college under an Act of the legislature of a province or territory of Canada; or (ii) a college, post-secondary school, vocational school, secondary school, pre-school or other school or educational institution which is located in Canada and which is recognized by the educational authorities of a province or territory of Canada or licensed under or maintained by an Act of Parliament of Canada or of the legislature of a province or territory of Canada; (k) Library, Archive or Museum. An institution, whether or not incorporated, that: (i) is located in Canada; and (ii) is not established or conducted for profit or does not form part of, or is not administered or directly or indirectly controlled by, a body that is established or conducted for profit, in which is held and maintained a collection of documents and other materials that is open to the public or to researchers; (l) Hospital. A hospital which is located in Canada and which is licensed, authorized or approved to operate as a hospital under an Act of the legislature of a province or territory of Canada; (m) Her Majesty the Queen. Her Majesty Queen Elizabeth the Second and her successors; (n) Indian band. Any Indian band as defined in the Indian Act (Canada), R.S.C. 1985, c. I-5, as amended from time to time, and any group of Indian bands; (o) Aboriginal Peoples. Any Inuit, First Nation, Metis or other people indigenous to Canada, any individual belonging to any Inuit, First Nation, Metis or other people indigenous to Canada and any collectivity of such Aboriginal peoples; (p) Government. Her Majesty the Queen in right of Canada, a province or a territory; an agent of Her Majesty the Queen in right of Canada, of a province or of a territory; a federal, provincial or territorial Crown corporation, government agency or government entity; or a regional, municipal or local area government; (q) Trade-mark registered in Canada. A Person which does not meet any of the foregoing conditions, but which is the owner of a trade-mark which is the subject of a registration under the Trade-marks Act (Canada) R.S.C. 1985, c.T-13, as amended from time to time, but in this case such permission is limited to an application to register a .ca domain name consisting of or including the exact word component of that registered trade-mark; or (r) Official marks. A Person which does not meet any of the foregoing conditions, but which is a Person intended to be protected by Subsection 9(1) of the Trade- Marks Act (Canada) at whose request the Registrar of Trade-marks has published notice of adoption of any badge, crest, emblem, official mark or other mark pursuant to Subsection 9(1), but in this case such permission is limited to an application to register a .ca domain name consisting of or including the exact word component of such badge, crest, emblem, official mark or other mark in respect of which such Person requested publications. For the purposes of CIRA’s Policies, Rules, and Procedures (the “Registry PRP” which shall mean the CIRA policies, rules, and procedures relating to Registrants, Registrars, and Domain Name Registrations as amended or adopted by CIRA from time to time and posted on CIRA’s website, including, without limitation, applications for Domain Name Registrations and other transactions relating to Domain Name Registrations. All of the Registry PRP are currently located at http://www.cira.ca/en/cat_Registrar.html.): (amended 2003-06-05) (a) “ordinarily resident in Canada” means an individual who resides in Canada for more than 183 days in the twelve month period immediately preceding the date of the applicable request for registration of the .ca domain name or sub-domain name and in each twelve month period thereafter for the duration of the domain name Registration; and (b) “Person” includes an individual, a corporation, a partnership, a trust, an unincorporated organization, association or club, the government of a country or any political subdivision thereof, or any agency or department of any such government, and the executors, administrators or other legal representatives of an individual in such capacity, a “person” as defined in the Trade-marks Act (Canada) and a Person intended to be protected by Subsection 9(1) of the Trade- marks Act (Canada). 2.2 WHOIS Search. Once the Applicant is satisfied that it meets the Canadian Presence Requirements for Registrants outlined above, the Applicant should conduct a Domain Name search, to see if the Domain Name is available for registration within CIRA’s “WHOIS” look-up system (located at http://www.cira.ca/en/re_whois.html). (amended 2003-06-05) 2.3 Selection of a CIRA Certified Registrar. The Applicant must select a CIRA Certified Registrar, who will act on its behalf, in submitting an application for the registration of a Domain Name (“Registration Request”) to CIRA. A Registration Request cannot be submitted directly by the Applicant to CIRA, but must be made through an active CIRA Certified Registrar. For a list of active CIRA Certified Registrars, please visit http://ro.cira.ca/re_choose_en. Registrars may have different contractual provisions, provide different services, have different geographical focuses, function in different languages and have different payment and other terms and conditions. Each Applicant should consider which Registrar is most suitable for the needs of the Applicant. (amended 2004-07-15) 2.4 Submission of Registration Request by Registrar. Once an Applicant has selected a Registrar, the Registrar will be responsible for preparing and transmitting to CIRA a Registration Request based on information provided by the Applicant to the Registrar. The Applicant will have to provide all relevant information to the Registrar, and the Registrar will have to provide all relevant information to CIRA in order to complete the Registration Request to CIRA. 2.5 (deleted 2003-06-05) 2.6 Registration Period. An Applicant may select a registration period of one (1) to ten (10) years for the registration of the Domain Name that is the subject of the Registration Request. An Applicant must advise its Registrar which registration period it wishes to select. (amended 2003-06-05) It has come to CIRA’s attention that one or more Registrars may be charging Applicants fees for the registration of a Domain Name based on the number of years selected by an Applicant, but limiting the term of registration to one (1) year, renewable for successive one (1) year terms. Such Registrars may then be paying CIRA for a one (1) year registration period and agreeing with the Applicant to renew the Registration and pay CIRA the applicable fee on each anniversary of the Registration until the term paid for expires. (amended 2003-06-05) Registrars must allow Applicants to select and pay for a registration period of from one (1) to ten (10) years. The following policies, rules, and procedures set out herein must be followed by Registrars in dealing with Applicants. (amended 2003-06-05) If an Applicant either selects a registration period of more than one (1) year or is charged by its Registrar on the basis of a registration period of more than one (1) year, then the Applicant’s Registrar must request registration of the domain name for the full period requested by the Applicant (or for which it was charged) and pay to CIRA the applicable Registration Fee for the full registration period selected or paid for by an Applicant at the time as specified in these policies, rules, and procedures. (amended 2003-06-05) 2.7 Validation of Registration Request. Registration Requests and all other requests to which this Section 2.7 applies will be validated according to the following criteria before being processed: (a) Registration Requests can only be made by an active CIRA Certified Registrar and must conform to CIRA's Technical and Security Policies and Procedures for Registrars Communicating with the Registry and Technical Reference Manual (both are located at http://www.cira.ca/en/cat_Registrar.html); (amended 2004-09- 21) (b) Registration Requests must be in the format specified by CIRA as per CIRA's Technical and Security Policies and Procedures for Registrars Communicating with the Registry and Technical Reference Manual; (amended 2004-09-21) (c) the Registrar must have sufficient funds deposited with CIRA in the account that has been designated for use by CIRA to receive prepayments of fees from Registrars (the “CIRA Deposit Account”) to cover any fees associated with the processing of a Registration Request in accordance with the Fee Policy and Rules (located at http://www.cira.ca/en/cat_Registrar.html) plus any applicable taxes; and (amended 2003-06-05) (d) the Domain Name specified in the Registration Request must be available for registration and qualify for registration in accordance with Sections 3 and 4 of these policies, rules, and procedures. (amended 2003-06-05) Failure to meet any of these conditions will result in the Registration Request or other request being rejected and cancelled by CIRA. The Applicant’s Registrar will be advised of this by CIRA by email. No fee will be payable by the Applicant’s Registrar in such event. (amended 2003-06-05) 2.8 Responsibility for Selected Domain Name. It is the Applicant’s responsibility to ensure that the Applicant has the right to use the Domain Name which is the subject of the Registration Request and that the registration or use of the Domain Name to which the Registration Request relates does not violate any third party intellectual property rights or other rights, does not defame any person and does not contravene any applicable laws including Canadian federal, provincial and territorial human rights legislation and the Criminal Code (Canada), R.S.C. 1985, c.C-46, as amended from time to time. (amended 2003-06-05) 2.9 Processing of Registration Request. Registration Requests will be processed as follows: (a) Registration Requests will be processed on a first come, first served basis. The time it may take CIRA to pre-process a Registration Request may vary depending on the method used by an Applicant’s Registrar to send a Registration Request to CIRA (e-mail, CIRA web based forms using SSL or automated web based forms using SSL and XML). Generally, if a Registrar uses e-mail to send Registration Requests to CIRA, the Registration Request will take longer for CIRA to pre-process as e-mails must be de-encrypted before processing Applicants should be aware of this in selecting a Registrar. (b) CIRA will electronically verify that all required fields on a Registration Request have been completed, and select fields will be formally validated in accordance with the requirements set out in Section 2.7 above. (c) If the Registration Request is not complete or fails the validation test, CIRA will advise the Registrar who submitted the Registration Request that the Registration Request has been rejected and cancelled. The message will further indicate which fields have not been completed in the Registration Request or have failed the validation test. The Domain Name will not be reserved and may be the subject of a Registration Request by another Applicant. The Registrar must notify the Applicant that the Registration Request has been rejected and cancelled. If the Applicant wishes to re-apply to register the selected Domain Name with CIRA, the Applicant, through its Registrar, will then be required to submit a new Registration Request in accordance with these policies, rules, and procedures. (amended 2003-06-05) (d) If the Registration Request is complete and has been validated in accordance with the above procedures, CIRA will advise the Applicant’s Registrar that the Domain Name has been reserved and the Registrar’s balance in the CIRA Deposit Account will be debited the applicable fee (the “Registration Fee”) in accordance with the Fee Policy and Rules (located at http://www.cira.ca/en/cat_Registrar.html) plus any applicable taxes. (amended 2003-06-05) 2.10 Confirmation by Applicant. An Applicant who is registering a Domain Name for the first time will be required to confirm the Registration Request with CIRA directly in accordance with the following procedures: (amended 2003-06-05) (a) If the Registration Request submitted by the Applicant’s Registrar is complete and has been validated and processed in accordance with Section 2.7 and Section 2.9, and the Applicant’s Registrar is using the email, CIRA Web-based forms or automated web-based form using SSL and XML (but not executing a real time completion process), then CIRA will advise the Applicant’s Registrar by email that the requested Domain Name has been reserved and that the Applicant is required to complete the confirmation process. CIRA will send an email to the Applicant that contains a User Account, a temporary Private Password, a hyper- linked list of all the applicable Registry PRP, the Registrant Agreement (being the agreement between the Registrant and CIRA, the “Registrant Agreement”) and the Legal Notice (being the document that outlines the terms and conditions for the use of CIRA’s website) (collectively referred to as the “Legal Documents”), the address of a secure web page and the approval time and date (the “Approval Date” being the approval date and time as stated in the email from CIRA). In cases where the Applicant’s Registrar uses the email interface or automated web-based forms using SSL and XML interface (but is not executing a real-time completion process) the Registrar’s system has access to the Applicant’s User Account and temporary Private Password. The Applicant’s Registrar must keep the User Account and temporary Private Password strictly confidential and must not use or disclose such information (except to the Applicant). The Applicant must take all steps to keep its User Account and temporary Private Password confidential and to prevent any unauthorized use or misuse of this User Account and temporary Private Password. The temporary Private Password will be cancelled and replaced later by CIRA in accordance with Section 2.16. (amended 2003-06-05) (b) For Applicants whose Registrars elect to communicate with CIRA using automated web-based forms using SSL and XML and are executing a real-time completion process as set out below, if the Registration Request submitted by the Applicant’s Registrar is complete and has been validated and processed in accordance with Section 2.7 and 2.9, CIRA will advise the Applicant’s Registrar by email that the requested Domain Name has been reserved and that the Applicant is required to complete the confirmation process. The email will also contain the Approval Date. The Registrar shall immediately advise the Applicant through the Registrar’s website that the registered Domain Name has been reserved, state the Approval Date, and inform the Applicant that it is required to complete the confirmation process within 168 hours (7 days) of the Approval Date (the “Seven Day Period”). The email to the Applicant, containing their User Account and temporary Private Password is suppressed for a certain period (the “Suppression Time”) to allow the Applicant to complete the confirmation process in real-time. The Registrar’s system will obtain the Applicant’s User Account and the temporary Private Password. Therefore, the Registrar can login the Applicant directly into the CIRA secure site to complete the confirmation process. Since the Registrar’s system has access to the Applicant’s User Account and Private Password, the Applicant’s Registrar must keep the User Account and temporary Private Password strictly confidential and must not use or disclose such information (except to the Applicant). If the Registrar discloses the User Account and Private Password to them, the Applicant must take all steps to keep its User Account and temporary Private Password confidential and to prevent any unauthorized use or misuse of this User Account and temporary Private Password. The temporary Private Password will be cancelled and replaced later by CIRA in accordance with Section 2.16. (amended 2003-06-05. NOTE: the following notification requirements will not come into effect until 2003-09-05 EXCEPT that the Definition of “Seven Day Period” shall be effective as of 2003-6-05: “The Registrar shall immediately advise the Applicant through the Registrar’s website that the registered Domain Name has been reserved, state the Approval Date and that it is required to complete the confirmation process within 168 hours (7 days) of the Approval Date (the “Seven Day Period”).”) (c) Within the Seven Day Period, in accordance with Section 2.10(a) or, in the case of a Registrar using automated web based forms using an SSL and XML interface to execute a real-time completion process, in accordance with Section 2.10(b), within the Seven Day Period, as the case may be and any extension thereof approved by CIRA in accordance with Section 2.10(j), the Applicant will be required to go to the secure web page identified in the Applicant’s email or accessed via a web-based link from the Registrar’s website, and if applicable, use the User Account and the Private Password to confirm its identity. If the Applicant has received the email message from CIRA in accordance with Section 2.10(a) and 2.10(b), prior to accessing or having completed the confirmation procedure on the secure web page, as the case may be, the Applicant should review the Legal Documents. In the case, of Applicants who are completing their registrations in real-time, the Applicant will be automatically sent to the secure web page. Once the Applicant has accessed the secure web page, the Applicant will then be required to perform the following confirmation steps: (amended 2003-06-05) (i) confirm that the information provided by its Registrar in the Registration Request is correct and that the Applicant understands the complete authority which the Administrative Contact, as defined in the Registrant Agreement, possess over a Domain Name Registration; (amended 2003- 06-05) (ii) read the Legal Documents; (amended 2003-06-05) (iii) download a copy of the Legal Documents; (amended 2003-06-05) (iv) accept and agree to the Legal Documents; (amended 2003-06-05) (v) in the case of an Applicant who reads, accepts and agrees to the French language version of the Legal Documents, confirm that the English language version of the Legal Documents will govern in the event of an inconsistency between the English and French versions; (amended 2003- 06-05) (vi) indicate whether the Applicant would like to be a CIRA member; and (added 2003-06-05) (vii) provided the Applicant’s Registrar has requested CWA Authority (as defined in Section 8.2), consent or dissent to grant the Applicant’s Registrar CWA Authority; (added 2003-06-05) The Legal Documents, as amended from time to time, are binding on the Applicant and effective upon the date that the Applicant enters into the Registrant Agreement with CIRA. Notwithstanding any provision of the Registrant Agreement the Registrant Agreement will apply to Applicants who become Registrants without a Domain Name in accordance with Sections 2.12-2.15; and the term “Domain Name Registration” shall have the meaning as defined in the Registrant Agreement. (amended 2003-06-05) Copies of the Registrant Agreement and all of the Registry PRP are located at http://www.cira.ca/en/cat_Registrar.html. The Legal Notice is located at http://www.cira.ca/en/legal_notice.html. (amended 2003-06-05) (d) If, for any reason, the Applicant fails to complete the confirmation procedure set out in Section 2.10(c) within the Seven Day Period or any extension thereof approved by CIRA, then the Registration Request will be rejected and cancelled with no further notice to the Registrar or the Applicant by CIRA. The User Account and temporary Private Password will expire at the end of this period. The Registrar will be credited for the amount of the Registration Fee, but a fee will be payable by the Registrar for a failure by an Applicant to complete the confirmation procedure in accordance with the Fee Policy and Rules (located at http://www.cira.ca/en/cat_Registrar.html) plus any applicable taxes. The requested Domain Name will no longer be reserved by CIRA and will be made available to others for registration. (amended 2003-06-05) (e) If the Applicant complies with this confirmation procedure within the Seven Day Period or any extension thereof approved by CIRA, CIRA will advise the Applicant’s Registrar and the Applicant by email that the Registration Request is confirmed and that the requested Domain Name should be activated within 24 hours of the date and time of the email from CIRA. (amended 2003-06-05) (f) Part of the confirmation procedure requires the Applicant to confirm the information provided by its Registrar to CIRA in the Registration Request. If the information provided by the Applicant’s Registrar in the Registration Request is not correct, the Applicant should select the CONFIRM LATER option on this web page, contact its Registrar and make any modifications to the information through its Registrar within the Seven Day Period or any extension thereof approved by CIRA. Once the modifications have been made, the Applicant must complete the confirmation steps set out in Section 2.10(c) within the Seven Day Period or any extension thereof approved by CIRA. (g) Another part of the confirmation process requires the Applicant to accept and agree to the Legal Documents). If the Applicant does not accept the terms and conditions of the Legal Documents) and does not wish to proceed with the Registration Request any further, the Applicant should select the CANCEL option on this web page. The Registration Request will be rejected and cancelled and the User Account and temporary Private Password will expire at the end of the Seven Day Period or any extension thereof approved by CIRA with no further notice to the Registrar or the Applicant by CIRA. (amended 2003-06-05) (h) If the Applicant’s Registrar is requesting CWA Authority, another part of the confirmation process requires the Applicant to consent or dissent to grant the Applicant’s Registrar CWA Authority. If the Applicant does not want to grant CWA Authority to its Registrar, the Registrant should select the appropriate box and click on the CONFIRM option on this web page. (added 2003-06-05) (i) CIRA will use reasonable efforts to give notice to the Applicant and the Applicant’s Registrar if the Applicant has not complied with this confirmation procedure within the first 144 hours (6 days) of the Seven Day Period. (j) Should the Applicant be unable to complete the confirmation procedure set out in Section 2.10(c) within the Seven Day Period, the Applicant should contact its Registrar who may request a 168 hour (7 day) extension to the Seven Day Period from CIRA. Such an extension may be granted only once and only if the Applicant does not have any other such extension currently in effect. CIRA reserves the right to refuse extensions in its discretion. If a 168 hour (7 day) extension is granted by CIRA or if CIRA refuses a request for an extension, CIRA will advise the Applicant’s Registrar and the Applicant by email. (k) If the Domain Name selected in the Registration Request is registered, CIRA will advise the Registrant’s Registrar and the Registrant by email. The Registrant is solely responsible for verifying the accuracy of the new Registration by visiting the CIRA website at http://www.cira.ca/en/re_whois.html. If there is any inaccuracy or error in the Domain Name Registration (including the length of the Registration period) or if the Registrant believes the Registration was effected without authorization, the Registrant should contact its Registrar within 48 hours of the date and time of the email from CIRA. (amended 2003-06-05) 2.11 No Confirmation. For (i) a Registrant who is a Registrant Without a Domain Name (see Section 2.12) and (ii) a Registrant who already has a Registration in the CIRA Registry, the following procedure will be followed for subsequent Registration Requests by the Registrant. The Registrant will not be required to confirm any information or accept the Legal Documents) again. The Registrant continues to be bound by the Legal Documents. If the Domain Name selected in the Registration Request is registered in the CIRA Registry in accordance with all of the Registry PRP and the Legal Notice, CIRA will advise the Registrant’s Registrar and the Registrant by email. The Registrant is solely responsible for verifying the accuracy of the new Registration by visiting the CIRA website at https://registrants.cira.ca/user . If there is any inaccuracy or error in the Registration, such as the length of the registration period, or if the Registrant believes the Registration was effected without authorization, the Registrant should contact its Registrar within 48 hours of the date and time of the email from CIRA. (amended 2004-07- 15) 2.12 Registration as a Registrant Without a Domain Name. This option may be preferred by an Applicant who anticipates applying to register a large number of Domain Names with CIRA. The Applicant may wish to apply to CIRA, through its Registrar, at any time, to be a Registrant Without a Domain Name in accordance with the following procedures. By becoming a Registrant Without a Domain Name, a Registrant does not register a Domain Name, but will be able to submit, through its Registrar, Registration Requests without having to go through the confirmation procedure set out in Section 2.10. When a Registration Request is validated and processed, CIRA will simply advise the Registrant and its Registrar of the registration of the Domain Name in the CIRA Registry in accordance with Section 2.11. (amended 2003-06-05) Any qualified person may apply through its Registrar to become a Registrant Without a Domain Name. An Applicant must comply with the following to become a Registrant Without a Domain Name: (a) The Applicant must comply with the Canadian Presence Requirements for Registrants set out in Section 2.1. (b) The Applicant must select a Registrar in accordance with Section 2.3. (c) Once an Applicant has selected a Registrar, the Applicant’s Registrar will be responsible for preparing and transmitting to CIRA a Request to Become a Registrant Without a Domain Name based on the information provided by the Applicant to the Registrar. The Applicant must provide all relevant information to the Registrar and the Registrar must provide all relevant information to CIRA in order to complete the Request to Become a Registrant Without a Domain Name. 2.13 Validation of Request to Become a Registrant Without a Domain Name Request. A Request to Become a Registrant Without a Domain Name will be validated according to the following criteria before being processed: (a) A Request to Become a Registrant Without a Domain Name can only be made by an active CIRA Certified Registrar and must conform to CIRA's Technical and Security Policies and Procedures for Registrars Communicating with the Registry and Technical Reference Manual ; (amended 2004-09-21) (b) A Request to Become a Registrant Without a Domain Name must be in the format specified by CIRA as per CIRA's Technical and Security Policies and Procedures for Registrars Communicating with the Registry and Technical Reference Manual; and (amended 2004-09-21) (c) the Registrar must have sufficient funds deposited with CIRA in the CIRA Deposit Account to cover any fees associated with the processing of a Request to Become a Registrant Without a Domain Name in accordance with the Fee Policy and Rules (located at http://www.cira.ca/en/cat_Registrar.html) plus any applicable taxes. (amended 2003-06-05) The failure to meet any of these conditions will result in the Request to Become a Registrant Without a Domain Name being rejected and cancelled by CIRA. The Applicant’s Registrar will be advised of this by CIRA by email. No fee will be payable by the Applicant’s Registrar in such event. 2.14 Processing of Request to Become a Registrant Without a Domain Name. A Request to Become a Registrant Without a Domain Name will be processed as follows: (a) CIRA will electronically verify that all required fields on a Request to Become a Registrant Without a Domain Name have been completed, and select fields will be formally validated. (b) If the Request to Become a Registrant Without a Domain Name is not complete or fails the validation test, CIRA will advise the Registrar who submitted the Request to Become a Registrant Without a Domain Name that the Request to Become a Registrant Without a Domain Name has been rejected and cancelled. The message will further indicate which fields have not been completed in the Request to Become a Registrant Without a Domain Name or have failed the validation test. The Registrar must notify the Applicant that the Request to Become a Registrant Without a Domain Name has been rejected and cancelled. If the Applicant wishes to re-apply to become a Registrant Without a Domain Name, the Applicant, through its Registrar, will then be required to submit a new Request to Become a Registrant Without a Domain Name in accordance with these policies, rules, and procedures. (amended 2003-06-05) (c) If the Request to Become a Registrant Without a Domain Name is complete and has been validated in accordance with the above procedures, CIRA will advise the Registrar that the procedure to become a Registrant Without a Domain Name Applicant has been validated and the Registrar’s balance in the CIRA Deposit Account will be debited the applicable fee (the “Registration as a Registrant Without a Domain Name Fee”) in accordance with the Fee Policy and Rules (located at http://www.cira.ca/en/cat_Registrar.html) plus any applicable taxes. (amended 2003-06-05) 2.15 Confirmation by Applicant of Request to Become a Registrant Without a Domain Name. An Applicant who is requesting to become a Registrant Without a Domain Name will be required to confirm the Request to Become a Registrant Without a Domain Name in accordance with the following procedures: (a) If the Registration Request submitted by the Applicant’s Registrar is complete and has been validated and processed in accordance with Section 2.13 and Section 2.14, and the Applicant’s Registrar is using the email, CIRA Web-based forms or automated web-based form using SSL and XML (but not executing a real time completion process), then CIRA will advise the Applicant’s Registrar by email that the Applicant is required to complete the confirmation process. CIRA will send an email to the Applicant that contains a User Account, a temporary Private Password, a hyper-linked list of all the Legal Documents, the address of a secure web page, and the Approval Date. In cases where the Applicant’s Registrar uses the email interface or automated web-based forms using SSL and XML interface (but is not executing a real-time completion process) the Registrar’s system has access to the Applicant’s User Account and temporary Private Password. The Applicant’s Registrar must keep the User Account and temporary Private Password strictly confidential and must not use or disclose such information (except to the Applicant). The Applicant must take all steps to keep its User Account and temporary Private Password confidential and to prevent any unauthorized use or misuse of this User Account and temporary Private Password. The temporary Private Password will be cancelled and replaced later by CIRA in accordance with Section 2.16. (amended 2003-06- 05) (b) For Applicants whose Registrars elect to communicate with CIRA using automated web-based forms using SSL and XML and are executing a real-time completion process as set out below, if the Registration Request submitted by the Applicant’s Registrar is complete and has been validated and processed in accordance with Section 2.13 and 2.14, CIRA will advise the Applicant’s Registrar by email that the Applicant is required to complete the confirmation process. The email will also contain the Approval Date. The Registrar shall immediately notify the Applicant through the Registrar’s website of the Approval Date and that the Applicant is required to complete the confirmation process within the Seven Day Period. The email to the Applicant, containing their User Account and temporary Private Password is suppressed for the Suppression Time to allow the Applicant to complete the confirmation process in real-time. The Registrar’s system will obtain the Applicant’s User Account and the temporary Private Password. Therefore, the Registrar can login the Applicant directly into the CIRA secure site to complete the confirmation process. Since the Registrar’s system has access to the Applicant’s User Account and Private Password, the Applicant’s Registrar must keep the User Account and temporary Private Password strictly confidential and must not use or disclose such information (except to the Applicant). If the Registrar discloses the User Account and Private Password to them, the Applicant must take all steps to keep its User Account and temporary Private Password confidential and to prevent any unauthorized use or misuse of this User Account and temporary Private Password. The temporary Private Password will be cancelled and replaced later by CIRA in accordance with Section 2.16. (amended 2003-06-05. NOTE: the following part will not come into effect until 2003-09-05: “The Registrar shall immediately notify the Applicant through the Registrar’s website of the Approval Date and that the Applicant is required to complete the confirmation process within the Seven Day Period.”) (c) Within the Seven Day Period, in accordance with Section 2.15(a) or, in the case of a Registrar using automated web based forms using an SSL and XML interface to execute a real-time completion process, in accordance with Section 2.15(b), within the Seven Day Period, as the case may be and any extension thereof approved by CIRA in accordance with Section 2.10(j), the Applicant will be required to go to the secure web page identified in the Applicant’s email or accessed via a web-based link from the Registrar’s website, and if applicable, use the User Account and the Private Password to confirm its identity. If the Applicant has received the email message from CIRA in accordance with Section 2.15(a) and 2.15(b), prior to accessing or having completed the confirmation procedure on the secure web page, as the case may be, the Applicant should review the Legal Documents. In the case, of Applicants who are completing their registrations in real-time, the Applicant will be automatically sent to the secure web page. Once the Applicant has accessed the secure web page, the Applicant will then be required to perform the following confirmation steps: (amended 2003-06-05) (i) confirm that the information provided by its Registrar in the Request to Become a Registrant Without a Domain Name is correct and that the Applicant understands the complete authority which the administrative contact possess over a Domain Name Registration; (amended 2003-06-05) (ii) read the Legal Documents; (amended 2003-06-05) (iii) download the Legal Documents; (amended 2003-06-05) (iv) accept and agree to the Legal Documents; and (amended 2003-06-05) (v) in the case of an Applicant who reads, accepts and agrees to the French language version of the Legal Documents, confirm that the English language version of the Legal Documents will govern in the event of an inconsistency between the English and French versions;. (amended 2003- 09-25) (vi) indicate whether you would like to be a CIRA member; and (added 2003- 06-05) (vii) provided the Applicant’s Registrar has requested CWA Authority, consent or dissent to grant the Applicant’s Registrar CWA Authority; (added 2003-06-05) The Legal Documents, as amended from time to time, are binding on the Applicant and effective upon the date that the Applicant enters into the Registrant Agreement with CIRA. Notwithstanding any provision of the Registrant Agreement the Registrant Agreement will apply to Applicants who become Registrants without a Domain Name in accordance with Sections 2.12-2.15; and (added 2003-06-05) Copies of the Registrant Agreement and all of Registry PRP are located at http://www.cira.ca/en/cat_Registrar.html. The Legal Notice is located at http://www.cira.ca/en/legal_notice.html (amended 2003-06-05) (d) If, for any reason, the Applicant fails to complete the confirmation procedure set out in Section 2.15 within the Confirmation Period, then the Request to Become a Registrant Without a Domain Name will be rejected and cancelled with no further notice to the Registrar or the Applicant by CIRA. The Registrar will be credited for the amount of the Registration as a Registrant Without a Domain Name Fee, but a fee will be payable by the Registrar for a failure by an Applicant to complete the confirmation procedure, in accordance with the Fee Policy and Rules (located at http://www.cira.ca/en/cat_Registrar.html) plus any applicable taxes. (amended 2003-06-05) (e) If the Applicant complies with this confirmation procedure within the Confirmation Period, CIRA will advise the Applicant’s Registrar and the Applicant by email that the Request to Become a Registrant Without a Domain Name is confirmed as of the date and time of the email from CIRA. The Applicant’s status as a Registrant Without a Domain Name will continue subject to the terms and conditions of the Legal Documents for a period of 90 days from the date of the registration of a Registrant Without a Domain Name unless, before the expiration of that 90 day period, a Domain Name is registered in the name of the Registrant Without a Domain Name. Please see Section 2.17 below for a summary of how a Registrant Without a Domain Name becomes a member of CIRA in accordance with CIRA’s by-laws. (amended 2003-06-05) (f) Part of the confirmation procedure requires the Applicant to confirm the information provided by its Registrar to CIRA in the Request to become a Registrant Without a Domain Name. If the information provided by the Applicant’s Registrar in the Request to Become a Registrant Without a Domain Name is not correct, the Applicant should select the CONFIRM LATER option on this web page, contact its Registrar and make any modifications to the information through its Registrar within the Confirmation Period. Once the modifications have been made, the Applicant must complete the confirmation steps set out in Section 2.15 within the Confirmation Period. (g) Another part of the confirmation process requires the Applicant to accept and agree to the Legal Documents. If the Applicant does not accept the terms and conditions of the Legal Documents and does not wish to proceed with the Request to Become a Registrant Without a Domain Name any further, the Applicant should select the CANCEL option on this web page. The Request will be rejected and cancelled and the User Account and temporary Private Password will expire at the end of the Confirmation Period with no further notice to the Registrar or the Applicant by CIRA. (amended 2003-06-05) (h) If the Applicant’s Registrar is requesting CWA Authority, another part of the confirmation process requires the Applicant to consent or dissent to grant the Applicant’s Registrar CWA Authority. If the Applicant does not want to grant CWA Authority to its Registrar, the Registrant should select the appropriate box and click on the CONFIRM option on this web page. (added 2003-06-05) (i) CIRA will use reasonable efforts to give notice to the Applicant and the Applicant’s Registrar if the Applicant has not complied with this confirmation procedure within the first 144 hours (6 days) of the Confirmation Period. (j) Once an Applicant has been approved as a Registrant Without a Domain Name, it may for a period of 90 days from the date of registration as a Registrant without a Domain Name, submit a Registration Request, through its Registrar in accordance with these policies, rules, and procedures without having to comply with the confirmation procedure set out in Section 2.10 or Section 2.15. The Registrant will merely be advised by CIRA of the registration of a selected Domain Name in accordance with Section 2.11. Once a Domain Name is registered in the name of the Registrant Without a Domain Name, the Registrant Without a Domain Name becomes a Registrant with a Registration under these policies, rules, and procedures and may make additional Registration Requests in accordance with Section 2.11. (amended 2003-06-05) 2.16 Permanent Private Password. If CIRA provides an Applicant, through its Registrar, with a temporary Private Password for the purpose of complying with the confirmation procedures set out in Section 2.10 or Section 2.15, or in connection with the transfer of a Domain Name Registration under Section 11, CIRA will send to the Applicant an email containing a new permanent Private Password. The temporary Private Password previously provided will expire and will no longer be valid on the earlier of: (i) the sending of such email from CIRA containing such new Private Password; and (ii) the expiry of the Seven Day Period (and any extension thereof approved by CIRA) or the Confirmation Period, as the case may be. The User Account provided by CIRA to an Applicant will not change. The User Account and Private Password will be required to be used in certain communications between the Applicant and CIRA in the future to identify the Applicant in accordance with these policies, rules, and procedures. (amended 2003-06-05) 2.17 Registrants are Members of CIRA. CIRA is a not-for-profit corporation without share capital under the laws of Canada. Under CIRA’s by-laws, membership is limited to “Registrants” (as defined in CIRA’s by-laws) who shall become members of CIRA at the time of becoming a “Registrant”. CIRA’s by-laws provide that a “Registrant” means any person that has registered a .ca Internet Domain Name in accordance with CIRA’s registration requirements. For greater certainty, it is only when a Registration is Activated (as defined in the Registrant Agreement) in the CIRA Registry, that a person becomes a “Registrant” of CIRA in accordance with CIRA’s registration requirements and a member of CIRA. A Registrant without a Domain Name (see Section 2.12 above) does not become a “Registrant” as defined in CIRA’s by-laws and a member of CIRA in accordance with CIRA’s by-laws until the Registrant Without a Domain Name has a Registration in the CIRA Registry. Under the by-laws, membership can be refused or rescinded at any time. CIRA’s by-laws can be reviewed on CIRA’s web site at http://www.cira.ca/en/cat_Cira.html. (amended 2004-07-15) 3. ADMISSIBLE DOMAIN NAMES All Registration Requests will be subject to the following rules regarding admissible Domain Names: (amended 2003-06-05) 3.1 Acceptable Characters. No characters other than a combination of the following characters may be included in a Domain Name Registration: (amended 2003-06-05) (a) Letters a through z (no accents of any kind will be accepted). Note that Domain Names are not case sensitive. This means there will be no distinction made between upper case letters and lower case letters (A = a); (amended 2003-06-05) (b) The numbers 0, 1, 2, 3, 4, 5, 6, 7, 8 and/or 9; and (c) The hyphen character (although it cannot be used to start or end a Domain Name). (amended 2003-06-05) 3.2 Length. Domain names must be not less than two (2) and not greater than fifty (50) characters long. 3.3 Reserved Names. CIRA will maintain a list of reserved names that are not available for registration in the CIRA Registry. This list will include, but not be limited to: (a) the Canadian top level country code .ca (.ca ccTLD) and all existing generic top level domain (gTLD) three letter names (including .com.ca, .org.ca, .net.ca, .edu.ca, .gov.ca, .int.ca, and .mil.ca). CIRA will reserve .mil.ca for, and register .mil.ca in the name of, the Canadian federal government’s Department of National Defence; (b) the following names: village.ca, hamlet.ca, town.ca, city.ca and ville.ca.; (c) such Domain Names that are at the relevant time available for registration as CIRA may determine in its sole discretion; and(amended 2003-06-05) (d) the names, and all abbreviations of names, of Canada, of Canadian provinces and territories as well as the names listed in the following classes in the applicable version of the Canadian Geographical Names Database (CGNDB) obtained by CIRA under licence from Natural Resources Canada: city, ville, town, village, hamlet, hameau, other municipal/district area –major agglomeration, autre zone municipale /de district – agglomerations majeure, other municipal/district area- miscellaneous and autre zone municipale/de district – divers. The applicable version of the CGNDB will be the one used by CIRA on the date on which a CIRA Certified Registrar submits a request to CIRA to register a municipal name on behalf of an applicant. The terms of the licence do not permit CIRA to disclose the data to others. Interested persons may obtain a licence of the CGNDB by contacting Natural Resources Canada or by visiting http://www.nrcan.gc.ca. CIRA reserves the right to periodically review and amend this list and to grant Registrations of any of the names on the list as it deems appropriate. Geographical names may be made available to corresponding government entities under special conditions to be determined by CIRA in its discretion. 3.4 Conflicting Names. A Domain Name will not be registered if, at the time the Registration Request is made to CIRA, the Domain Name is an exact match in all respects to a Domain Name which is registered in the name of another person in the CIRA Registry at any level, whether second, third or fourth, unless the request has been approved by CIRA and the other Registrant of the Conflicting Domain Name through the respective Registrar in accordance with the Registration of Conflicting Domain Names Policy, Rules, and Procedures (see at http://www.cira.ca/en/cat_Registrar.html). (amended 2003-06-05) For example, if xyz.on.ca (third level) is registered, another person cannot obtain a Registration for xyz.on.ca, xyz.ca (second level) or xyz.ottawa.on.ca (fourth level) without having obtained the approval from CIRA and the other Registrant of xyz.on.ca in accordance with the Registration of Conflicting Domain Names Policy, Rules, and Procedures (see at http://www.cira.ca/en/cat_Registrar.html). (amended 2003-06-05) 3.5 Rejection, Refusal to Register, Suspension and Cancellation by CIRA. CIRA, in its sole discretion, has the right to reject and refuse to register any Domain Name for any reason whatsoever. CIRA, in its sole discretion, has the right to cancel or suspend a Registration within 30 days of the date of Activation of the registration in the CIRA Registry. The period of suspension shall be determined by CIRA in its sole discretion. A Registration which is suspended by CIRA hereunder may, in CIRA’s sole discretion, be subsequently cancelled in accordance with this Section 3.5 or Article 6 of the Registrant Agreement. In addition, a Registration may be suspended or cancelled by CIRA pursuant to the various provisions of Article 6 of the Registrant Agreement. Further, a Registration may be cancelled, upon the request of the Registrant’s Registrar for any reason whatsoever to CIRA, within 7 days of the date of Activation of the Registration in accordance with the Cancelling a New Registration Request Policy, Rules, and Procedures (see at http://www.cira.ca/en/cat_Registrar.html) and a renewal of a Registration may be cancelled by a Registrant’s Registrar in accordance with the Cancellation of Renewal Request Policy, Rules, and Procedure (see at http://www.cira.ca/en/cat_Registrar.html). In addition, a Registration may be cancelled, upon the request of a Certified Registrar in accordance with the Charge-back Refund Request Policy, Rules, and Procedures (see at http://www.cira.ca/en/cat_Registrar.html). (amended 2003-06-05) 4. (deleted 2003-06-05) 4.1 (deleted 2003-06-05) 4.2 (deleted 2003-06-05) 4.3 (deleted 2003-06-05) (a) (deleted 2003-06-05) (b) (deleted 2003-06-05) (c) (deleted 2003-06-05) 5. VALIDATION AND PROCESSING OF TRANSACTION REQUESTS 5.1 Validation of Transaction Requests. Requests to renew, transfer, modify, suspend, merge, or cancel a Domain Name Registration, and all other requests under these policies, rules, and procedures with respect to a Domain Name Registration (other than Registration Requests and Upgrade Requests which will be validated in accordance with Section 2.7) (collectively, “Transaction Requests”) will be validated according to the following criteria before being processed: (amended 2003-06-05) (a) A Transaction Request can only be made by an active CIRA Certified Registrar and must conform to CIRA’s Technical and Security Policies and Procedures for Registrars Communicating with the Registry and the Technical Reference Manual (located at http://www.cira.ca/en/cat_Registrar.html); (amended 2004-09- 21) (b) The Transaction Request must be made by the Registrar of record for the Domain Name Registration; (amended 2003-06-05) (c) The Registrant specified in the Transaction Request must match the Registrant of record in the CIRA Registry for the Registration specified in the Transaction Request; (amended 2003-06-05) (d) The Transaction Request must be in the format specified by CIRA in accordance with CIRA's Technical and Security Policies and Procedures for Registrars Communicating with the Registry and the Technical Reference Manual; (amended 2004-09-21) (e) The Registrar must have sufficient funds in the CIRA Deposit Account to cover any fees associated with the processing of the Transaction Request in accordance with the Fee Policy and Rules (located at http://www.cira.ca/en/cat_Registrar.html) plus any applicable taxes; and(amended 2003-06-05) (f) The Domain Name Registration specified in the Transaction Request must: (i) exist in the CIRA Registry; (ii) be an active Registration (not suspended); and (iii) not be in the process of being transferred. (amended 2003-06-05) The failure to meet any of these conditions will result in the Transaction Request being rejected and cancelled by CIRA. The Registrant’s Registrar will be advised of this by CIRA by email and the Registrant’s Registrar shall advise the Registrant of such rejection and cancellation. No fee will be payable by the Registrant’s Registrar in such event. Notwithstanding section 5.1(f)(ii), the following Transaction Requests may be accepted by CIRA if the Registration is suspended due to non-renewal: (i) Registrar to Registrar transfer; and (ii) renewal. (amended 2003-12-04) 5.2 Processing of Transaction Requests. Transaction Requests will be processed as follows: (a) Transaction Requests will be processed on a first come, first served basis. The time it will take for CIRA to pre-process a Transaction Request may depend on the method used by an Applicant’s Registrar to send a Transaction Request to CIRA (e-mail, CIRA web based forms or automated web based forms using SSL and XML). Generally, if a Registrar uses e-mail to send Transaction Requests to CIRA, the Transaction Request will take longer for CIRA to pre-process as e- mails must be de-encrypted before processing. Applicants should be aware of this in selecting a Registrar; (amended 2003-06-05) (b) CIRA will electronically verify that all required fields on a Transaction Request form have been completed and select fields will be formally validated; (c) If the Transaction Request is not complete or fails the validation test, CIRA will advise the Registrar who submitted the Transaction Request that the Transaction Request has been rejected and cancelled. The message will further indicate which fields have not been filled in the Transaction Request or have failed a validation test. The Registrar shall notify the Registrant that the Transaction Request has been rejected and cancelled. If the Registrant wishes to proceed with the requested transaction, it will be required to submit a new Transaction Request through its Registrar in accordance with these policies, rules, and procedures; and (amended 2003-06-05) (d) If the Transaction Request is complete and has been validated in accordance with the above procedures, CIRA will implement the Transaction Request and the Registrar’s balance in the CIRA Deposit Account will be debited the applicable fee in accordance with the Fee Policy and Rules (located at http://www.cira.ca/en/cat_Registrar.html) plus any applicable taxes. (amended 2003-06-05) 6. RE-ISSUANCE OF USER ACCOUNT AND PRIVATE PASSWORD 6.1 Re-issuance of User Account and Private Password. A Registrant who has forgotten, lost or no longer has access to its User Account or Private Password issued by CIRA should request its Registrar of record to forward to CIRA a Request for Re-issue of the Registrant's User Account or Private Password. The Request will be validated and processed in accordance with Section 2.7 (other than Section 2.7(d)). If the Request is so validated and processed, CIRA will advise the Registrant by email of its requested replacement User Account or Private Password. The Applicant should take all steps to keep such User Account and Private Password confidential and to prevent any unauthorized use or misuse of this User Account and Private Password. There is no fee associated with this procedure. 7. CONFIRMATION OF REGISTRATION INFORMATION To ensure that the information contained in the CIRA Registry is accurate, CIRA may require at any time, in its absolute discretion, that a Registrant confirm the accuracy and completeness of any Registrant Information in the CIRA Registry provided by the Registrant to CIRA (the “Registration Information”), whether through any of the Registrant’s Registrars or otherwise, in accordance with the following procedure: (amended 2003-06-05) 7.1 Obligation to Confirm Information. CIRA will advise the Registrant and the Registrant’s Registrar separately by email that the Registrant is required, within 30 days of the time and date of the email from CIRA, to confirm the Registration Information with respect to one or more Domain Name Registrations. The Registrant will be asked to go to a secure CIRA web site using its CIRA User Account and Private Password. The Registrant will be asked to review the Registration Information. If the Registration Information is accurate and complete, the Registrant should choose the CONFIRM option on this web page. CIRA will advise the Registrant and its Registrar by email that the confirmation of Registration Information has been completed. (amended 2003-06-05) 7.2 Modifying Registration Information. If such Registration Information is not accurate and complete, the Registrant should chose the CONFIRM LATER option on this web page and must request its Registrar of record to update the Registration Information using the Procedure for Modification of Registration Information (outlined in Section 8). Once the Registration Information has been modified, the Registrant will be required to complete the confirmation procedure to confirm the Registration Information within such 30 day period. 7.3 Seven Day Warning. If the Registrant fails to confirm the Registration Information within such 30 day period, CIRA will advise the Registrant and the Registrar of record by a second email that unless the Registration Information is confirmed within 168 hours (seven (7) days) of the time and date of CIRA’s second email, the Registration(s) that is (are) the subject of the confirmation request may, in CIRA’s discretion, be suspended. 7.4 Suspension. On the expiry of the 168 hour (seven (7) day) period from the time and date of the second email from CIRA, if the Registrant has not confirmed the Registration Information in accordance with the above procedures, the Registration(s) will be suspended and both the Registrant and its Registrar(s) of record for the Registration(s) will be advised by email of the suspension. The suspended Registration(s) may be reactivated within 60 days from the time and date of the CIRA notification of suspension email, if the Registrant complies with the request to confirm the Registration Information. 7.5 Cancellation. Should the Registrant fail to confirm the Registration Information within 60 days following the time and date on the CIRA notification of suspension email, the Registration(s) will be cancelled and the Domain Name(s) will be returned to the available Domain Name pool. Both the Registrant and its Registrar of record will be advised by email of the cancellation of the Registration(s). The Registrar will not be entitled to any refund of fees paid in connection with the cancelled or suspended Registration. (amended 2003-06-05) 8. MODIFICATION OF REGISTRATION INFORMATION 8.1 Registrant’s Responsibility. It is the Registrant’s obligation and responsibility to ensure that all Registration Information, as defined in the Registrant Agreement, is up-to-date, complete and accurate. Any update of Registration Information must be done through the Registrant’s Registrar of record. (amended 2003-06-05) 8.2 Modifications. In addition to transfers of Registrations (Section 11), some of the Registration Information for a Domain Name Registration can be modified with respect to Critical Information or Non-critical Information. “Critical Information” is defined as being: (amended 2003-06-05) (a) Registrant legal type information and description; (amended 2003-06-05) (b) Administrative Contact information; (amended 2003-06-05) (c) (deleted 2003-06-05) (d) Granting authority to a Registrar to make changes to the Administrative Contact information without having to go through the change of critical information approval process as set out in Section 8.3 (the “CWA Authority”); and (added 2003-06-05) (e) Switching CWA Authority from one Registrar to another. (added 2003-06-05) “Non-critical Information” is defined as being all information in the Registration Information other than Critical Information. Notwithstanding the foregoing, Administrative Contact information shall be deemed to be Non-Critical Information for the purposes of the modification process set out below in Sections 8.3 and 8.4 if, the Applicant granted one of its Registrars CWA Authority AND HAS NOT REVOKED SAID AUTHORITY. A Registrar that has been given CWA Authority shall be defined as the “CWA Registrar”. (amended 2003-06-05) 8.3 Modification of Critical Information. To modify Critical Information contained within the Registration Information for a Domain Name Registration, the Registrant must follow the procedure provided below: (amended 2003-06-05) (a) The Registrant must contact its Registrar of record and advise the Registrar, in accordance with the Registrar's procedures, of the modifications to be made to the Registration Information and request the Registrar to submit these changes in a Registration Information Modification Request to CIRA. (amended 2003-06-05) (b) The Registration Information Modification Request will then be validated and processed in accordance with the procedure set out in Section 5. (c) If the Registration Information Modification Request is so validated and processed, CIRA will send a notice to the Registrant by email containing the address of a secure web page. The Registrant will be required to go within 168 hours (seven (7) days) to the secure web page identified in the email from CIRA, use its User Account (previously provided by CIRA) to identify itself and confirm its identity with its Private Password (previously provided by CIRA). The Registrant will then be asked to confirm the Registration Information Modification Request. If the Registrant so confirms the Registration Information Modification Request within 168 hours of the date and time of the email from CIRA, then CIRA will make the requested changes to the specified Domain Name Registration. If the Registrant does not confirm the Registration Information Modification Request within 168 hours of the date and time of the email from CIRA, then the Request will be cancelled and will not be processed further. CIRA will send a notice by email to the Registrant and its Registrar when the requested changes have been made. If the Registrant has not requested the changes, it should contact its Registrar of record and CIRA immediately. (amended 2003-06-05). 8.4 Modification of Non-Critical Information. To modify Non-critical Information contained within a Registration Information, the Registrant must follow the procedure provided below: (amended 2003-06-05) (a) The Registrant must contact its Registrar of record and advise the Registrar, in accordance with the Registrar’s procedures, of the modifications to be made to the Registration Information and request the Registrar to submit these changes in a Registration Information Modification Request to CIRA. (amended 2003-06-05) (b) The Registration Information Modification Request will then be validated in accordance with Section 5. (c) CIRA will then make the requested changes to the specified Domain Name Registration Information and will notify the Registrant and its Registrar of record by email when the requested changes have been made. If the Registrant did not request or authorize the changes to be made, then the Registrant should immediately contact its Registrar of record as well as CIRA. (amended 2003-06- 05) 8.5 Registration Information Exclusion. Notwithstanding Section 8.2 above, the Registrant’s name and CIRA membership status shall for the purposes of this Section 8 not be included in the definition of Registration Information. (added 2003-06-05) 8.6 Unauthorized Changes. If a Registrant has not requested or authorized any changes to its Administrative Contact information, whether CWA Authority has been granted to the Registrar who implemented the changes or not, the Registrant should immediately contact its Registrar and CIRA by email and explain the situation. (added 2003-06-05) 8.7 CWA Registrar. A Registrant may grant CWA Authority to only one Registrar regardless as to how many Registrars of Record the Registrant may have. (added 2003-06- 05) 8.8 CWA Registrar Authority Revocation. A Registrant may, at any time, revoke the CWA Authority by requesting the CWA Registrar to revoke the CWA Authority in accordance with the procedure set out in Section 8.4. (added 2003-06-05) 8.9 Change of CWA Registrar. A Registrant may, at any time, revoke the CWA Registrar’s CWA Authority and appoint another of the Registrant’s Registrars as a new CWA Registrar by requesting the new proposed CWA Registrar to initiate a request to change the CWA Authority. (added 2003-06-05) 8.10 Change of Registrar. If a Registrant changes Registrars in accordance with Section 9 and the Registrar from whom the Registrant is transferring is a CWA Registrar, the CWA Authority will not be transferred to the new Registrar. The Registrant, if he/she/it chooses to do so, will have to grant CWA Authority to its new Registrar by following the approval process as set out in Section 8.3. (added 2003-06-05) 8.11 Outstanding Modifications to Critical Information. If a request to modify Critical Information is not completed or approved, any additional requests to modify Critical Information, by any Registrar, will be rejected until the initial request for changes have been completed or approved. Further, the following processes will also be rejected if a request to modify Critical Information is not completed or approved: (a) Registrant to Registrant transfer requests; (b) Registrar to Registrar transfer requests; (c) Registrant to Registrant merge requests; (d) Do not renew domain name registration requests; and/or (e) Requests for the granting of CWA Authority; (amended 2003-09-25) 9. CHANGE OF REGISTRAR 9.1 Change of Registrar. A Registrant may change its Registrar of record for all or some of its Registrations, after 30 days from the date when the Domain Name Registration has been Activated (as defined in the Registrant Agreement) at any time in accordance with this Section 9. A Registrant is required to change its Registrar in accordance with, and within the time limits provided in, Section 2.3 of the Registrant Agreement with CIRA. Under Section 2.5 of the Registrar Agreement, a Registrar has limitations on its ability to contact and solicit business from Registrants. (amended 2003-06-05) 9.2 Selection of New Registrar. To change its Registrar of record for a Domain Name Registration, the Registrant must first select a new Registrar. A list of CIRA certified registrars can be found at http://ro.cira.ca/re_choose_en. (amended 2004-07-15) 9.3 Change of Registrar Request. The Registrant must request the new Registrar to submit a Change of Registrar Request to CIRA. The Change of Registrar Request will be validated and processed in accordance with Section 5 hereof and as follows: (amended 2003-06-05) (a) If the Change of Registrar Request is validated in accordance with Section 5, CIRA will notify the Registrant by email that its new Registrar has submitted to CIRA a Change of Registrar Request for the Domain Name Registration specified in the Request. The Registrant will be required to go, within 168 hours (seven (7) days) of the time and date of CIRA’s email to the Registrant, to a secure web page identified in the email, identify itself with the User Account previously provided by CIRA and confirm its identity by using the Private Password previously provided by CIRA. The Registrant will then be asked to confirm the Change of Registrar Request. (amended 2003-06-05) (b) If the Registrant confirms the Change of Registrar Request within 168 hours (seven (7) days) of the time and date of CIRA’s email to the Registrant, CIRA will amend the Registrant Information to identify the new Registrar as the Registrar of record for the Registration. CIRA will also notify the Registrant, the former Registrar and the new Registrar that the amendment has been recorded. If the Registrant rejects the Change of Registrar Request or fails to confirm the Change of Registrar Request within 168 hours (seven (7) days) of the time and date of the email received from CIRA, the Change of Registrar Request will be cancelled, the Registrant and the new Registrar will be advised of the cancellation by email, and no change will be made to the Registrar of record. 9.4 Unauthorized Changes. If a Registrant has not requested or authorized that a Change of Registrar Request be submitted on its behalf, then the Registrant should immediately contact its Registrar and CIRA by email and explain the situation. A simple way to contact CIRA by email is to use the email REPLY function on the email from CIRA. 9.5 Fee. A Registrar of record is not permitted to charge a Registrant any amount whatsoever related to or in connection with a change to a new Registrar, other than an administrative fee which shall not exceed $20.00 irrespective of the number of Registrations of that Registrant. 10. RENEWAL OF REGISTRATION 10.1 Renewal. Each Registration has a registration period of one (1) to ten (10) years. In order to maintain a Registration, the registration period must be renewed prior to its expiry. A renewal of a registration period in the CIRA Registry may be made at any time prior to the expiry of the registration period for a period of one (1) to nine (9) years, provided that in no event shall the then unexpired registration period plus any requested renewal period for a particular Registration exceed ten (10) years. 10.2 Renewal Request. To renew the registration period of a Registration, a Registrant must request its Registrar of record to submit a Renewal Request to CIRA. This Request may be made at any time during the then current registration period of the Registration. The Request will be validated and processed in accordance with Section 5. CIRA will debit the Registrar’s balance in the CIRA Deposit Account for the applicable fee payable for the Renewal Request in accordance with the Fee Policy and Rules (located at http://www.cira.ca/en/cat_Registrar.html) plus any applicable taxes. CIRA will then notify the Registrant and the Registrar of record by email that the registration period has been renewed for the period requested in the Renewal Request. Should the requested renewal period result in an unexpired registration period plus any requested renewal period exceeding the ten (10) year maximum registration period allowed by CIRA, the renewal period will be deemed to be the number of full years measured from the expiration of the then current registration period which would result in an unexpired registration period plus any requested renewal period not exceeding the ten (10) year maximum period allowed by CIRA. If a Registrant selects a renewal period of more than one (1) year or is charged by its Registrar on the basis of a renewal period of more than one (1) year, the Registrar must request a renewal period which is the same as the renewal period so selected by the Registrant or charged for by the Registrar to the Registrant but no greater than the maximum registration period allowed by CIRA, and pay to CIRA the applicable renewal fee for the full maximum renewal period selected or paid for by the Registrant. The Registrar will be charged by CIRA for the applicable renewal fee in accordance with the Fee Policy and Rules located at http://www.cira.ca/en/cat_Registrar.html all applicable taxes in accordance with this Section 10.2. (amended 2005-03-22) 10.3 Allowing Registration to Expire – Notice to CIRA. If a Registrant does not wish to renew the registration period for a Domain Name Registration, the Registrant may, through its Registrar of record, advise CIRA that the registration period should expire at the end of its term. CIRA will send the Registrar of record for the Domain Name an email confirming the request to let the Registration expire at the end of its term. CIRA will send a separate email to the Registrant requesting that the Registrant confirm the request to allow the registration period to expire. The Registrant will be asked to go, within 30 days from the time and date of the email, to a secure web site identified in the email, identify itself with the User Account previously provided by CIRA and confirm its identity by using the Private Password previously provided by CIRA. The Registrant will then be asked to confirm the request to allow the registration period for the Registration to expire. If the Registrant confirms the request within such 30 day period, CIRA will advise the Registrant and the Registrar of record for the Registration by email that the Registration will expire. This message will also advise that there will be no further notification from CIRA, except to advise of the expiry of the Registration. If the Registrant does not confirm the request within such 30 day period, the request will be cancelled and the Registrant and its Registrar will be advised of the cancellation by email. (amended 2003-06-05) 10.4 Notification by CIRA. If, prior to the expiry of the Registration, the Registrant, through its Registrar, fails to initiate a Renewal Request, or to advise CIRA that the Registration should expire on its expiry date, CIRA will use reasonable commercial efforts to complete the following notification process, provided that CIRA will have no liability to the Registrant, its Registrar or any other person if CIRA fails to complete the notification process or any step thereof: (a) If the registration period has not been renewed seven (7) days prior to the expiry date of the registration period, CIRA will send the only and final advisory email message to the Registrant and the Registrar of record that the Registration is due to expire within seven (7) days; and (b) If the Registration has not been renewed by its expiry date, the Registration will be automatically suspended from the expiry date of the registration period for a period of 30 days. Both the Registrant and its Registrar of record will be advised of this suspension by email. The effect of a suspension of a Registration is described in Section 6.10 of the Registrant Agreement. Essentially, the effect is that an Internet user will not be able to send email or access a web page which incorporates the registered Domain Name until the Registration is reactivated. (amended 2003-06-05) 10.5 Reactivation of Suspended Registration. A Registration which has been suspended for a failure to renew may be reactivated at any time by the Registrant, through its Registrar of record, by submitting a Renewal Request in accordance with Section 10.2 within 30 days after the date of suspension and paying the applicable fee in accordance with the Fee Policy and Rules (located at http://www.cira.ca/en/cat_Registrar.html) plus all applicable taxes. (amended 2003-06-05) 10.6 Cancellation of Suspended Registration. A Domain Name Registration which has been suspended for a failure to renew and has not been reactivated in accordance with Section 10.5 within 30 days after the date of the suspension will be cancelled, and the Domain Name will be made available to others for registration. Both the Registrant and its Registrar of record will be advised by email of the cancellation of the Registration. (amended 2003-06-05) 10.7 Cancellation of the Renewal Period. A renewal of a Domain Name Registration may be cancelled in accordance with the Cancellation of Renewal Request Policy, Rules, and Procedure (located at http://www.cira.ca/en/cat_Registrar.html) at any time before the renewal period commences. (added 2003-06-05) 11. TRANSFER OF REGISTRATION Although a Domain Name Registration is not the property of the Registrant, CIRA will recognize a transfer of the Registration. A Registrant may, after 30 days from the date of Activation (as defined in the Registrant Agreement) of the Domain Name Registration, at any time transfer a Domain Name Registration to another person in accordance with the following procedure: (amended 2003-06-05) 11.1 Canadian Presence Requirements. Proposed transferees of a Registration must meet the Canadian Presence Requirements for Registrants set out in Section 2.1. 11.2 User Account and Password. The Registrant of record for the Registration to be transferred (the “Transferor Registrant”) must contact the proposed transferee of the Registration (the "Transferee Applicant") and obtain the CIRA User Account of the Transferee Applicant to initiate the process. No transfer can be initiated unless the Transferee Applicant has a Registration or is a Registrant Without a Domain Name in accordance with Sections 2.12 to 2.15. In other words, the Transferee Applicant must have already agreed to be bound by the Legal Documents ein order to apply to have a Registration transferred to it. Provided that the Transferee Applicant has a Registration or is a Registrant Without a Domain Name in accordance with Sections 2.12 to 2.15, the procedure set out in Sections 11.3 through 11.9 must be followed. (amended 2003-06-05) 11.3 Transfer Request. The Transferor Registrant must cause its Registrar of record to submit a Registrant Transfer of Registration Request ("Transfer Request") to CIRA indicating the Transferee Applicant’s CIRA User Account. This Transfer Request will then be validated and processed in accordance with Section 5. 11.4 Confirmation by the Transferor Registrant. If the Transfer Request is so validated and processed, CIRA will send an email to the Transferor Registrant containing the address of a secure web page. The Transferor Registrant will be required to go, within 168 hours (7 days) from the time and date of CIRA’s email, to the web page identified in the email from CIRA, use its User Account to identify itself, confirm its identity by using its Private Password and confirm the Transfer Request. If the Transferor Registrant confirms the Transfer Request, CIRA will mark the Registration in CIRA’s WHOIS database available to the public as subject to a pending transfer. The Transferor Registrar, the Transferor Registrant, the Transferee Applicant and the Transferee Registrar will be advised by CIRA once this has taken place. If the Transferor Registrant does not comply with this confirmation procedure within such 168 hour (7 day) period, the Transfer Request will be rejected and cancelled, and CIRA will give notice of the cancellation to the Transferor Registrant, the Transferor Registrar, the Transferee Applicant and the Transferee Registrar. 11.5 Transferee Applicant Transfer Request. Once the Transferor Registrant has confirmed the Transfer Request, the Transferee Applicant must cause the Transferee Registrar to submit the Transferee Applicant Transfer Request to CIRA. This Request will be processed and validated in accordance with Section 5. 11.6 Confirmation by Transferee Applicant. If the Transferee Applicant Transfer Request is so validated and processed, CIRA will send an email to the Transferee Applicant containing the address of a secure web page. The Transferee Applicant will be required to go, within 168 hours (7 days) from the time and date of CIRA’s email to the web page identified in the email from CIRA, use its User Account to identify itself and confirm its identity by using its Private Password. The Transferee Applicant will then be required to confirm that the information provided by the Transferee Registrar in the Transferee Applicant Transfer Request is correct. 11.7 Modification of Information. If the information provided by the Applicant’s Registrar in the Transferee Applicant Transfer Request is not correct, the Transferee Applicant should select the CONFIRM LATER option on this web page, contact its Registrar and make any modifications to the information through its Registrar within the 168 hour (7 day) period from the time and date of CIRA’s email referred to in Section 11.6. Once the modifications have been made, the Transferee Applicant must complete the confirmation procedure set out in Section 11.6 within the time period set out in Section 11.6 or the Transferee Applicant Transfer Request will be rejected and cancelled. 11.8 Cancellation of Request. If the Transferee Applicant does not wish to proceed any further with the Transferee Applicant Transfer Request, the Transferee Applicant should select the CANCEL option on this web page. The Transfer Request will be rejected and cancelled at the end of the 168 hour (7 day) period from the time and date of CIRA’s email referred to in Section 11.6 by CIRA with no further notice to the Transferee Applicant, the Transferee Registrar, the Transferor Registrar or the Transferor Registrant. No fee is payable by the Transferee Registrar in this event. 11.9 Transfer of Registration. If the Transferee Applicant complies with this confirmation procedure within such 168 hour (7 day) period, CIRA will debit the Transferee Registrar’s balance in the CIRA Deposit Account for the Transfer of Registration Fee in accordance with the Fee Policy and Rules (located at http://www.cira.ca/en/cat_Registrar.html) plus any applicable taxes. (amended 2003-06-05) Unless the Transferee’s Registrar’s balance in the CIRA Deposit Account is insufficient to cover the Transfer of Registration Fee, CIRA will also: (a) transfer or cause to be transferred the Registration from the Transferor Registrant to the Transferee Applicant and make the Transferee Registrar the Registrar of record for the Registration; (b) advise the Transferee Applicant, the Transferor Registrant, the Transferor Registrar and the Transferee Registrar that the Domain Name Registration has been transferred to the Transferee Applicant; and(amended 2003-06-05) (c) update or cause the Registration Information for the Domain Name Registration to be updated to reflect the change in Registrant. (amended 2003-06-05) When a Registration is transferred in accordance with the procedure in Section 11, the remaining registration period is also transferred with the Registration to the Transferee Applicant and there will be no refund by CIRA to the Transferor Registrar for such fees. 12. SUSPENSION OF REGISTRATION 12.1 Suspension. A Registration may be suspended by CIRA for a variety of reasons pursuant to the Registrant Agreement (including, pursuant to Section 3 of these policies, rules, and procedures) or at the request of the Registrant. Section 6.12 of the Registrant Agreement explains the effect of a suspension. During any period in which a Registration has been suspended, an Internet user will not be able to send email or access a web page through the Domain Name which incorporates such Domain Name Registration. CIRA’s WHOIS look up system will continue to list suspended Registrations while identifying to the public that the Registration has been suspended. There will be no refund of the fee for any unexpired period of the Registration. The following policies, rules, and procedures and any other Registry PRP that may apply, apply to the suspension of a Domain Name Registration. (amended 2003-06-05) 12.2 Suspension by CIRA. Should a Registration be suspended by CIRA in accordance with the Registrant Agreement and the Registry PRP, CIRA will advise the Registrant and Registrar of record of the suspension, and the reason for the suspension, by email. (amended 2003-06-05) 12.3 Reactivation of Registration Suspended by CIRA. A suspended Registration may be reactivated in accordance with the Registrant Agreement and Registry PRP. In addition, CIRA may reactivate a suspended Registration at any time in its sole discretion. On any reactivation of a Registration, CIRA will advise the Registrant and the Registrar of the record that the Registration has been reactivated and that it should become operational within 24 hours from the time and date stamp on the email message. (amended 2003-06-05) 12.4 Voluntary Suspension by Registrant. Should a Registrant voluntarily wish to suspend one of its Registrations, it should cause its Registrar to submit a Suspend Registration Request to CIRA. The Suspend Registration Request will be validated and processed in accordance with Section 5. If the Suspend Registration Request is so validated and processed, CIRA will send a notice to the Registrant containing the address of a secure web page. The Registrant will be required to go, within 168 hours (7 days) of the time and date of the email message from CIRA, to the secure web page identified in the email from CIRA, use its User Account to identify itself and confirm its identity with its Private Password. The Registrant will then be asked to confirm the Suspend Registration Request. If the Registrant fails to confirm the Suspend Registration Request within such 168 hour (7 day) period, the Request will be cancelled. If the Registrant confirms the Suspend Registration Request within such 168 hour (7 day) period, CIRA will suspend the Registration and advise the Registrant and its Registrar of the suspension by email. There is no fee associated with this procedure. 12.5 Reactivation of Registration Suspended by Registrant. If a Registrant which voluntarily suspended a Registration wishes to reactivate the suspended Registration, it must cause its Registrar to submit a Remove Suspension Request to CIRA. The Remove Suspension Request will be validated and processed in accordance with Section 5. If the Request is so validated and processed, CIRA will reactivate the Registration specified in the Remove Suspension Request and notify the Registrant and its Registrar by email that the Domain Name Registration has been reactivated and that it should become operational within 24 hours from the time and date of the email message from CIRA. There is no fee associated with this procedure. (amended 2003-06-05) 13. CANCELLATION OF REGISTRATION AND PROCESSES 13.1 Cancellation. A Registration may be cancelled by CIRA for a variety of reasons pursuant to the Registrant Agreement (including, pursuant to Section 3 of these policies, rules, and procedures) or at the request of the Registrant or, at the request of the Registrant’s Registrar in the applicable situation. The effect of cancellation of a Registration is described in Section 6.13 of the Registrant Agreement. Upon the cancellation of a Registration, the Registrant will no longer be entitled to the use of the Registration which will be deleted from the Registry and made available to others or reserved by CIRA in accordance with Section 3.3. There will be no refund of the Fee for any unexpired period of a cancelled Registration. The following policies, rules, and procedures and any other Registry PRP that may apply, apply to the cancellation of a Registration by the Registrant. (amended 2003-06-05) 13.2 Cancellation by CIRA. Should a Registration be cancelled by CIRA in accordance with the Registrant Agreement (including Section 3 of these policies, rules, and procedures and the Registry PRP), CIRA will advise the Registrant and Registrar of Record of the cancellation, and the reason for the cancellation, by email. (amended 2003-06-05) 13.3 Voluntary Cancellation by Registrant. Should a Registrant voluntarily wish to cancel one of its Registrations, it should cause its Registrar to submit a Cancel Registration Request to CIRA. The Cancel Registration Request will be validated and processed in accordance with Section 5. If the Cancel Registration Request is so validated and processed, CIRA will send an email to the Registrant containing the address of a secure web page. The Registrant will be required to go, within 168 hours (7 days) of the time and date of the email message from CIRA, to the secure web page identified in the email from CIRA, use its User Account to identify itself and confirm its identity with its Private Password. The Registrant will then be asked to confirm the Cancel Registration Request. If the Registrant does not confirm the Cancel Registration Request within such 168 hour (7 day) period, CIRA will not cancel the Registration and will advise the Registrant and its Registrar that the Registration has been maintained. If the Registrant confirms the Cancel Registration Request within such 168 hour (7 day) period, CIRA will suspend the Registration specified in the Request for a period of 30 days from the time and date of the email message from CIRA, and will advise the Registrant and its Registrar that the Registration has been suspended for 30 days from the time and date of the email message and that, if no further action is taken by the Registrant and its Registrar within this 30 day period, CIRA will cancel the Registration and may make the Domain Name available for registration by others. There is no fee associated with this procedure. If the Registrant takes no further action to reactivate the Registration within such 30 day period, CIRA will cancel the Registration and may make the Domain Name available for registration by others. CIRA will advise the Registrant and its Registrar by e-mail that the Registration has been cancelled. (amended 2003-06-05) 13.4 Reactivation of Registration Marked for Cancellation by Registrant. If a Registrant which voluntarily requested, through its Registrar, the cancellation of one of its Domain Name Registrations, wishes to reactivate this Registration prior to the expiration of the 30 day suspension period referenced in Section 13.3, the Registrant must cause its Registrar to submit a Reactivate Request to CIRA. The Reactivate Request will be validated and processed in accordance with Section 5. If the Reactivate Request is so validated and processed, CIRA will send an email to the Registrant containing the address of a secure web page. The Registrant will be required to go within 168 hours (7 days) of the time and date of the email message from CIRA to the secure web page identified in the email from CIRA, use its User Account to identify itself and confirm its identity with its Private Password. The Registrant will then be asked to confirm the Reactivate Request. If the Registrant confirms the Reactivate Request, CIRA will reactivate the Registration specified in the Reactivate Request and advise the Registrant and the Registrar by email that the Registration has been reactivated and should become operational within 24 hours from the time and date stamp on the email message. There is no fee associated with this procedure. (amended 2003-06-05) 13.5 Cancellation of Processes which require Registrant approval. A Registrar of Record may cancel a process which: (a) has been initiated by the Registrar of Record on behalf of a Registrant; and (b) requires the Registrant’s approval and validation via CIRA’s secure website, at any time before the initiating Registrant has approved and validated the process via CIRA’s secure website. (added 2003-12-04)) 14. GENERAL 14.1 Dispute Resolution. The Canadian Dispute Resolution Policy and Rules (“CDRP”) shall be part and parcel of the Registry PRP (located at http://www.cira.ca/en/cat_Registrar.html). (amended 2003-06-05) 14.2 Time Periods. Whenever there is any reference in these policies, rules, and procedures to a date or time or a period of time from the date and/or time of an email from CIRA, the date and time will be conclusively established by reference to the time kept by CIRA’s computer system and records according to local time in Ottawa, Ontario, Canada, and not to any computer system or record of Applicant, Registrant or Registrar or any other person. (amended 2003-06-05) 14.3 Correspondence with Registrar. Wherever these policies, rules, or procedures or any other Registry PRP provide for email correspondence from CIRA to a Registrar, CIRA may correspond by way of any electronic means. (amended 2003-06-05) 14.4 Independent Confirmation. In these policies, rules, and procedures, whenever: (amended 2003-06-05) (a) an Applicant is required to confirm a Registration Request made by its Registrar in accordance with Section 2.10; (b) an Applicant is required to confirm a Request to Become a Registrant Without a Domain Name made by its Registrar in accordance with Section 2.15; (c) a Registrant is required to confirm an Upgrade Request made by its Registrar in accordance with Section 4.3(c) and Section 2.10; (d) a Registrant is required to confirm Registration Information in accordance with Section 7.1 or Section 7.2; (e) a Registrant is required to confirm a Registration Information Modification Request made by its Registrar in accordance with Section 8.3(c); (f) a Registrant is required to confirm a Change of Registrar Request made by its new Registrar in accordance with Section 9.3; (g) a Registrant is required to confirm a request made by its Registrar to allow a registration period for a Registration to expire in accordance with Section 10.3; (h) a Transferor Registrant is required to confirm a Transfer Request made by its Registrar in accordance with Section 11.4; (i) a Transferee Applicant is required to confirm information provided by the Transferee Registrar in a Transferee Applicant Transfer Request in accordance with Section 11.6 or Section 11.7; (j) a Registrant is required to confirm a Suspend Registration Request made by its Registrar in accordance with Section 12.4; (k) a Registrant is required to confirm a Cancel Registration Request made by its Registrar in accordance with Section 13.3; or (l) a Registrant is required to confirm a Reactivate Request made by its Registrar in accordance with Section 13.4; the Applicant or Registrant itself, as the case may be, or its duly authorized representative who has, in accordance with Applicable Law, the authority to bind the Applicant or the Registrant (other than the Registrar of the Applicant or the Registrar of the Registrant), shall complete all such confirmation steps and procedures. - 7 - 39